The Fastest Way to Contact Luigi Carts

How you contact Luigi Carts should depend on what you need. Order questions are answered fastest with an order number to hand, wholesale enquiries go to the wholesale route, and authenticity questions are usually resolved faster through the verification page than by messaging us first.

What to include when you contact Luigi Carts

Include your order number, the device in question and, if it is an authenticity query, the batch code from the packaging. That single message usually resolves the issue without a back and forth. State level rules differ, as the overview of United States cannabis law explains, so tell us your state if your question is about delivery.

We answer during business hours and aim to reply the same working day. If you contact Luigi Carts over a weekend, expect a reply on the next working day rather than immediately.